Privacy Policy

Knock Knock Cloud ("we", "us", "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights.

Information we collect

• Account data: name, email, phone, password (hashed), billing details, and plan selection
• Usage data: projects uploaded, resource requests, credit transactions, and support tickets
• Payment data: processed by Razorpay; we do not store full card numbers
• Technical data: IP address, browser type, and logs for security and debugging
• Student verification: enrollment documents you submit for student plan eligibility

How we use your information

• Provide hosting, provisioning, billing, and customer support
• Verify identity and prevent fraud or abuse
• Send service-related emails (deployments, billing, security alerts)
• Improve our platform and comply with legal obligations

Data sharing

We do not sell your personal data. We may share data with payment processors (Razorpay), infrastructure providers, and authorities when required by law.

Data retention

We retain account and billing records while your account is active and for a reasonable period afterward for legal and accounting purposes. You may request deletion subject to outstanding obligations.

Your rights

You may access, correct, or delete your profile data from the dashboard. Contact us at support for additional requests under applicable Indian privacy laws.

Cookies

See our Cookie Policy for details on cookies and local storage (including theme preferences).

Contact

Privacy questions: Contact us.